Market Research

Understand your market before you spend a dollar.

Talk to real customers, size up the competition, carve out your segments and turn it all into personas — four connected tools that replace guesswork with evidence investors believe.

Feeds your plan & readiness score
 
app.orbisup.com/research
Market Research
Market overview
Strong evidence
Customer Interviews
9
interviews · 80% positive
Competitor Analysis
6
mapped · 2 direct rivals
Market Segments
$4.2M
TAM · 4 segments sized
Customer Personas
3
defined from interviews
Four tools, one evidence base
Customer Interviews
Competitor Analysis
Market Segments
Customer Personas
Overview

From first conversation to a market you can defend.

Each tool stands on its own — but they share one evidence base, so an interview quote can shape a segment, a segment becomes a persona, and the whole picture flows into your plan and readiness score.

Customer Interviews

Write the plan section by section — never from a blank page.

Run structured interviews with guided scripts, capture every quote, and let OrbisUp tag the sentiment and roll responses up into themes. The result is proof of demand you can point to, not a hunch.

  • Develop customer interviews
  • Conduct interviews with guided conversations
  • Compare and develop insights
app.orbisup.com/research/interviews
Customer Interviews
Recent conversations
9 done
Maria T.
Daily commuter · 12 min
Positive
James K.
Remote worker · 18 min
Positive
Priya S.
Weekend visitor · 9 min
Neutral
The Office Co.
Bulk catering buyer · 21 min
Positive
80% positive
app.orbisup.com/research/competitors
Competitor Analysis
How you compare
6 mapped
Customers care aboutYouBean & CoRoast AveCorner
Coffee quality
Speed of service
Price value
Atmosphere
Competitor Anlysis

Know exactly where you stand against the field.

Line your rivals up side by side, score them on what customers actually care about, and see your real openings. OrbisUp turns a vague sense of “the competition” into a clear map of strengths, gaps and positioning.

  • Side-by-side feature & quality matrix
  • Pricing & positioning at a glance
  • Your strengths and the gaps to exploit
Market Segments

Size your market and pick exactly where to play.

Break your market into segments by need and value, size each one from the top down, and see your reachable share. OrbisUp keeps your TAM, SAM and SOM honest — and shows which segment to chase first.

  • TAM, SAM & SOM sizing that stays defensible
  • Segment by need, value and reachability
  • Prioritise the best-fit segment to start
app.orbisup.com/research/segments
Market Segments
Market sizing
4 sized
TAM$4.2M total market
SAM$1.8M serviceable
SOM$520k year 1
Segment mixshare of demand
Commuters 38%Remote workers 27%Weekenders 21%Local offices 14%
app.orbisup.com/research/personas
Customer Personas
Personas
3 defined
The Commuter
Grab-and-go regular
38%
Goal
A fast, reliable coffee on the way to work.
Pain
Long lines make them late; quality is hit or miss.
The Remote Worker
Stays to work · 27%
The Weekender
Slow Saturday · 21%
Customer Personas

Turn segments into people you can design for.

Each persona is built straight from your interviews and segments — real goals, real frustrations, and the moment they decide to buy. Share them with your team so everyone builds for the same person.

  • Generated from your interview & segment data
  • Goals, pains and buying triggers in one place
  • Clean, shareable persona cards

Build on evidence,
not assumptions

Every interview, competitor and segment feeds your business plan and your readiness score. The research you do here makes the rest of your plan stronger.

 

Built for 40+ Business Types – Succeed with an Incredible Plan.